AnyGoodie Vouchers

Privacy Policy

At AnyGoodie (operated by AnyGoodie Limited), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your data, whether you're a business, community group, or charity using our platform, or someone enjoying great local offers through our vouchers.

Part 1: For Business Subscribers (Vendors)

We're committed to protecting the privacy of businesses, community groups, community organisations, and charities using our platform.

1.1 Information We Collect

We collect only what's necessary to run our service effectively. This includes your business details, account information, payment details, and the content you create for your vouchers (like photos, descriptions, and offer terms).

When someone redeems a voucher, we'll share their first name with you, along with the first name of the person who shared it with them. That's all - we keep their contact details private and secure.

1.2 How We Use Your Information

Your organisation's information helps us provide the voucher service, process your payments (where applicable), and communicate with you about your account. Any information you publish in your vouchers (like your organisation name, address, and offer details) will naturally be visible to voucher recipients - that's rather the point!

We also use your data to improve our service, provide customer support, and ensure compliance with our Terms of Service. If you're using our client list function to send follow-up vouchers, we handle all the distribution - you never see recipients' email addresses.

1.3 Your Responsibilities with Customer Data

When customers redeem vouchers at your organisation, you might collect their information directly. This is your responsibility and must be handled according to your own privacy policy and UK data protection laws. We strongly recommend having a clear privacy policy that tells customers how you'll use their data.

Remember, any first names we provide at redemption are for service purposes only. You mustn't use this information for anything beyond fulfilling the voucher and providing related customer service unless you get proper consent directly from the customer.

1.4 Sharing and Selling Data

We will never sell your organisation's data to third parties. Full stop. We only share your information when it's necessary to run our service (like payment processing for businesses) or when required by law.

1.5 Aggregated Analytics

We may publish general trends and statistics about voucher usage, such as popular offer types by sector or redemption patterns by area. This aggregated data is always anonymised and will never identify your specific organisation or reveal your individual performance.

1.6 Data Security and Retention

We use industry-standard security measures including encryption, secure servers, and regular security audits. We limit access to your data to employees who need it to do their jobs, and they're all bound by strict confidentiality agreements.

When you close your account, your personal account information is removed after all vouchers expire. However, all voucher-related data (your organisation name, offers, terms) becomes part of recipients' permanent records. Recipients own this data as part of their voucher history.

Part 2: For Voucher Recipients

We respect your privacy and work hard to protect it while connecting you with great local offers.

2.1 Information We Collect

We keep things minimal. When you claim or redeem a voucher, we collect basic information like which vouchers you've accessed and when you've redeemed them. If you create an account with us, we'll also store your name and email address.

We use cookies and similar technologies to make the platform work smoothly and remember your preferences. You can control cookies through your browser settings.

2.2 How We Handle Voucher Sharing and Never Share Your Contact Details

Sharing Made Simple and Secure

Most vouchers can be shared with friends and family through our secure platform (unless the vendor has specifically restricted them to the original recipient). We make sharing easy through WhatsApp and other digital channels, ensuring this happens safely through our platform.

Important Sharing Rules:

  • Vouchers must always be shared freely - never for money or in exchange for anything else
  • Sharing is meant to help friends and family discover great local businesses
  • We track the sharing chain to show vendors who originally shared a voucher when it's redeemed

Your Privacy is Always Protected

This is important: we never give vendors your email address or phone number. Our voucher service works in part because you can trust us to keep your details private. When you redeem a voucher, the vendor sees only:

  • Your first name
  • The first name of whoever shared the voucher with you
  • That's it.

If a vendor wants to send you future offers, they do it through our client list function - we handle all the sending, so your contact details stay private.

2.3 Information You Share Directly with Vendors

When you visit a vendor to use your voucher, they might ask for additional information (like your email for a receipt or booking details). Any information you give directly to a vendor is covered by their privacy policy, not ours. We recommend checking their privacy practices if you're concerned.

2.4 Third-Party Sharing

We don't sell, rent, or trade your personal information to anyone. We share data only when necessary to operate the service (like fraud prevention) or when required by law.

2.5 Your Privacy Rights

Under UK GDPR, you have several rights regarding your data:

Access - You can request a copy of the information we hold about you.

Correction - You can ask us to correct any inaccurate information.

Deletion - You can request we delete your data (though we may need to keep some for legal reasons).

Portability - You can ask for your data in a machine-readable format.

Objection - You can object to certain types of processing.

Restriction - You can ask us to limit how we use your data.

To exercise any of these rights, email us at [email protected].

2.6 Marketing Communications

Vendors can send you follow-up vouchers through our platform if you've redeemed from them before, but you can opt out anytime. We might also send you occasional emails about new features or offers in your area, but again, you can unsubscribe whenever you want.

2.7 Children's Privacy

Our service is not intended for children under 13. If you're between 13 and 18, please get parental consent before using our platform. Some vouchers may have higher age requirements (like those for alcohol), which vendors must clearly state.

General Provisions

Data Retention

We keep your data only as long as necessary. For vendors, we keep your account data while you're active with us. When you cancel, your account stays open until your paid period ends and all distributed vouchers have expired or been redeemed. At that point, we remove your personal account data but retain all voucher-related information.

This voucher information becomes part of recipients' records - it's regarded as belonging to them, not you. This includes your organisation details and all information about your offers, whether redeemed or not. Recipients need this to track their voucher history.

For recipients, we keep your redemption data indefinitely so you can always see your voucher history. This includes which vouchers you've received, claimed, and redeemed, along with the associated vendor information.

International Transfers

We're a UK company and store data primarily in the UK. If we need to transfer data internationally (for example, to use certain software services), we ensure appropriate safeguards are in place.

Legal Compliance

We comply with all applicable UK data protection laws, including UK GDPR and the Data Protection Act 2018. If law enforcement or courts require us to share data, we'll do so only to the extent legally required and will notify you if legally permitted.

Changes to This Policy

We may update this policy from time to time. For significant changes, we'll notify you by email or through the platform. The date at the top shows when we last updated it.

Contact Us

Questions, concerns, or requests about your privacy? We're here to help:

Email: [email protected]
Post: AnyGoodie Limited, [Address]
Data Protection Officer: [email protected]

For general support: [email protected]

Complaints

If you're unhappy with how we handle your data, please contact us first so we can try to resolve it. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.


By using Anygoodie, you acknowledge that you've read and understood this Privacy Policy. Thank you for trusting us with your data - we don't take that responsibility lightly.

Updated October 2025